RENOVATION ESTIMATOR AND CLIENT CARE MANAGER
Bespoke Maintenance is looking for an experienced Renovation Estimator and Client Care Manager to join our team!
Please review the position details and qualifications below. If you feel that you have the experience, drive and qualifications we are looking for, please apply today.
Bespoke Maintenance is one of Halton’s top maintenance, repair and renovation companies. We are Baeumler Approved and for over 6 years have been providing home and business owners throughout Burlington, Oakville and Milton with quality craftsmanship for all of their repair, maintenance and improvement projects, both large and small, inside and outside.
We are currently seeking an experienced Renovation Estimator and Client Care Manager to help grow our business by offering our renovation, repair and maintenance services.
The ideal candidate will be highly motivated, enjoy selling, networking, building long lasting customer relationships and knowledgeable within residential and commercial renovations, repairs and maintenance.
Key position responsibilities:
- Present, promote and sell Bespoke’s suite of renovation, repair and maintenance services
Establish, develop and maintain positive business and customer relationships
Connect with new customer leads through a variety of sources
Prepare estimates, proposals and close sales
Develop and execute new ideas for customer acquisition
Expedite the resolution of any customer issues to maximize customer satisfaction
Offer superior customer service to cultivate relationships with clients, designers and architects to develop future business while utilizing effective selling skills
Recommend, select, and help locate or obtain product based on customer needs and desires
Maintain communication with clients throughout the entire renovation process
Highly organized and detail oriented, with strong follow-up skills
Excellent communication and interpersonal skills
Minimum of 5 years of renovation / construction industry experience and an overall knowledge of all phases of the estimating, design and renovation processes
Willing to work on evenings and weekends as needed
Must have valid driver’s license and reliable transportation
Must be experienced in renovation sales
Proficient computer skills – Microsoft Office, Email, etc
Familiarity with Customer Relationship Management (CRM) systems
Experience with Construction / Renovation Project Management Software
Reliable and Punctual. We set appointments where homeowners expect to meet you at a specific date and time