RENOVATION ESTIMATOR AND CLIENT CARE MANAGER

Bespoke Maintenance is looking for an experienced Renovation Estimator and Client Care Manager to join our team!

Please review the position details and qualifications below. If you feel that you have the experience, drive and qualifications we are looking for, please apply today.

Bespoke Maintenance is one of Halton’s top maintenance, repair and renovation companies. We are Baeumler Approved and for over 6 years have been providing home and business owners throughout Burlington, Oakville and Milton with quality craftsmanship for all of their repair, maintenance and improvement projects, both large and small, inside and outside.

We are currently seeking an experienced Renovation Estimator and Client Care Manager to help grow our business by offering our renovation, repair and maintenance services.

The ideal candidate will be highly motivated, enjoy selling, networking, building long lasting customer relationships and knowledgeable within residential and commercial renovations, repairs and maintenance.

Key position responsibilities:

  • Present, promote and sell Bespoke’s suite of renovation, repair and maintenance services
  • Establish, develop and maintain positive business and customer relationships

  • Connect with new customer leads through a variety of sources

  • Prepare estimates, proposals and close sales

  • Develop and execute new ideas for customer acquisition

  • Expedite the resolution of any customer issues to maximize customer satisfaction

  • Offer superior customer service to cultivate relationships with clients, designers and architects to develop future business while utilizing effective selling skills

  • Recommend, select, and help locate or obtain product based on customer needs and desires

  • Maintain communication with clients throughout the entire renovation process

Requirements:

  • Highly organized and detail oriented, with strong follow-up skills

  • Excellent communication and interpersonal skills

  • Minimum of 5 years of renovation / construction industry experience and an overall knowledge of all phases of the estimating, design and renovation processes

  • Willing to work on evenings and weekends as needed

  • Must have valid driver’s license and reliable transportation

  • Must be experienced in renovation sales

  • Proficient computer skills – Microsoft Office, Email, etc

  • Familiarity with Customer Relationship Management (CRM) systems

  • Experience with Construction / Renovation Project Management Software

  • Reliable and Punctual. We set appointments where homeowners expect to meet you at a specific date and time

  • Detailed orientated

Our clients expect the best from our professional team, so if you are energetic, have a positive attitude, excellent attention to detail and take pride in a job well done, please apply below today!

Job Application

  • Accepted file types: docx, doc, pdf.

LEARN MORE

Select any one of the areas below to learn more about Bespoke Maintenance!

REPAIR

Repair Services to look after all of the fixes, repairs and to-do items around your home or business

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MAINTAIN

Maintenance Services that proactively identify maintenance and repair items around your home or business

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DESIGN

Custom Interior Design and Decorating Solutions for any renovation or decoration project you may have

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IMPROVE

Improvement and Renovation solutions for your home or business. We have you covered for anything you may need

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